Privacy Policy
Your Privacy Matters
This Privacy Policy explains in detail how we collect, use, and safeguard your data when you use our services.
We encourage you to read this policy carefully to understand our practices regarding your personal information and how we treat it.
Introduction
This Privacy Policy applies to all services, websites, and products offered by PyBoilerplate ("we," "us," or "our"), including our website at [website URL], our development tools, and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. We process personal data both as a Processor and as a Controller as defined in the GDPR:
- For personal data we process on behalf of our customers who use our boilerplate to build their applications, we act as a Processor
- For personal data relating to our customers and website visitors, we act as a Controller
Information We Collect
Account Information
When you create an account with PyBoilerplate, we collect information that is necessary to provide you with our Services. This includes:
- Your email address
- Your name
- Password (stored in a securely hashed format)
- Profile information you choose to provide
We use this information to authenticate your access, provide our Services, communicate with you, and ensure the security of your account.
Payment and Billing Information
When you make a purchase, we collect information necessary for billing and order fulfillment. Our payment processing is handled securely by Stripe, and includes:
Essential billing details:
- Billing name and address
- Payment method details (processed by Stripe)
- Transaction history
- VAT number (for business customers)
Important: We never store your complete credit card information. All payment processing is handled securely by Stripe, which maintains PCI DSS compliance.
Usage Information
We collect information about how you use our Services to improve our offerings and provide a better user experience. This includes:
Automatically collected data:
- Log data (IP address, browser type, pages visited)
- Device information (operating system, unique device identifiers)
- Usage patterns and preferences
- Performance data and error reports
This information helps us understand how our Services are used, identify and fix issues, and make improvements to better serve our users.
Customer Support
When you contact our support team, we collect information to help resolve your inquiries:
- Communication history
- Issue details and related documentation
- Additional contact information you provide
Cookie Usage and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Our cookie usage falls into two main categories:
Essential Cookies
These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. They do not store any personally identifiable information.
Essential cookies we use:
- Session cookies for maintaining your login state
- CSRF tokens for security
- Basic preferences like language selection
These cookies are temporary and typically deleted when you close your browser.
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. These cookies help us analyze and improve our services by providing insights into usage patterns and user behavior.
Analytics data we collect includes:
- Pages visited and time spent on each page
- Navigation paths through the website
- Geographic location (country/city level)
- Device and browser information
- Referral sources
This data is collected in an anonymized form and used for statistical purposes only. You can opt-out of analytics cookies through our cookie consent banner or by using browser settings.
For detailed information about Google Analytics' privacy practices, please visit their Privacy Policy.
Cookie Control
You have full control over non-essential cookies through our cookie consent banner, which offers two options:
- "Accept All": Enables all cookies, including analytics
- "Reject All": Only allows essential cookies necessary for website functionality
You can also control cookies through your browser settings. Most web browsers allow you to manage cookies through their preferences. Please note that disabling certain cookies may limit your ability to use some features of our Services.
How We Use Your Information
Service Provision and Improvement
We use your information to provide, maintain, and improve our Services. This includes:
- • Processing your transactions and delivering purchased products
- • Providing customer support and responding to your requests
- • Sending important service updates and security notifications
- • Analyzing usage patterns to improve our Services
- • Detecting and preventing fraud and abuse
Communication
We use your email address and contact information to:
- Send transactional emails (order confirmations, security alerts)
- Provide customer support
- Share important product updates and security notices
- Send promotional communications (if you've opted in)
Legal Compliance and Protection
We may use your information when we believe it's necessary to:
- Comply with applicable laws and regulations
- Respond to legal requests and prevent harm
- Protect our rights and property
- Detect and prevent fraud
All data processing activities are carried out based on one of the following legal grounds:
- Performance of a contract (providing our Services)
- Legal obligation
- Legitimate interests
- Your consent
Information Sharing and Disclosure
We understand the importance of keeping your information secure and confidential. We do not sell your personal information to third parties. However, we may share your information in specific circumstances as detailed below:
Service Providers
We work with trusted third-party service providers who assist us in operating our business and providing our Services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information. Our key service providers include:
-
Stripe (Payment Processing):
Handles payment transactions and stores payment information. They receive billing details, transaction data, and related payment information. For more information, see Stripe's Privacy Policy.
-
Google Analytics:
Processes website usage data to provide analytics services. They receive anonymized usage data, IP addresses, and device information. For more information, see Google's Privacy Policy.
-
Email Service Providers:
Handle email communications and receive email addresses and names to send transactional and marketing emails.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency). This may include:
- Responding to legal requests and court orders
- Protecting our rights and property
- Preventing or investigating possible wrongdoing
- Enforcing our terms of service
- Addressing fraud, security, or technical issues
When possible and permitted, we will notify you of such requests.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
Data Security
Protecting your personal information is our priority. We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Security Measures
Our security infrastructure includes:
- • SSL/TLS encryption for all data transmission
- • Regular security assessments and penetration testing
- • Access controls and authentication mechanisms
- • Secure data storage with encryption at rest
- • Regular security training for our team
- • Incident response procedures
Data Breach Procedures
In the event of a data breach that affects your personal information, we will:
- Notify affected users promptly
- Investigate the cause and extent of the breach
- Take measures to prevent further unauthorized access
- Work with relevant authorities as required
- Provide guidance on steps you should take
Your Privacy Rights
We respect your privacy rights and provide you with reasonable access and control over your information. Depending on your location, you may have the following rights:
Access and Control Rights
-
Right to Access:
Request information about what personal data we hold about you and how it's processed.
-
Right to Rectification:
Request correction of inaccurate or incomplete personal data.
-
Right to Erasure:
Request deletion of your personal data under certain circumstances.
-
Right to Restrict Processing:
Limit how we use your personal data in certain cases.
-
Right to Data Portability:
Receive your personal data in a structured, commonly used format.
-
Right to Object:
Object to processing of your personal data for certain purposes.
Exercising Your Rights
To exercise any of these rights:
- Contact us at support@pyboilerplate.com
- Verify your identity (we may request additional information)
- Specify which right(s) you wish to exercise
- We will respond to your request within 30 days
Please note that some requests may be limited by:
- Legal requirements
- Technical limitations
- Legitimate business interests
- Other users' privacy rights
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: support@pyboilerplate.com